Andrew's Retail Reflections

Thoughts and musings from the retail maverick

By Andrew Busby

· Launched 3 years ago

Gonna Get Myself Connected

The connected store is now a reality but how did it evolve and what's next?
Jun 4 • Andrew Busby

Loyalty Programmes: Why 'Earn and Burn' No Longer Cuts It

I've long been curious about loyalty programmes, how they're evolving and who they benefit most; the merchant or the customer?
Jun 1 • Andrew Busby

The Podcast Show 2026: Humanity, Hype and the Hard Questions We Can’t Dodge

If you wanted a neat summary of The Podcast Show this year, you were in the wrong postcode.
May 24 • Andrew Busby

Selling Tech To Retail? You Must Be Off Your Trolley

Jul 20, 2023 • Andrew Busby

NRF 2026: Reflections From Over Here Day Three

Jan 14 • Andrew Busby

NRF 2026: Reflections From Over Here Day 2

Jan 13 • Andrew Busby

John Lewis Bluewater: In Words And Pictures

Nov 15, 2025 • Andrew Busby

NRF 2026: Reflections From Over Here Day 1

Jan 12 • Andrew Busby

NRF 2024 - You Wouldn't Stream Hamilton Would You?

Jan 17, 2024 • Andrew Busby

Recent posts

We're Having The Wrong Conversation

AI won't reinvent retail, that's down to us
May 13 • Andrew Busby

Opinion: Retail Crime Has Become a National Disgrace, And the Crime and Policing Act Must Now Be Enforced With Vigour

There comes a moment when the pretence has to stop.
May 1 • Andrew Busby

Retail’s New Reality: Craft, Culture and the Power of the Frontline

Retail leaders share their insights with me at the Retail Technology Show
Apr 27 • Andrew Busby